Certificate II in Community Services


The community services sector in Australia is forecasting enormous job growth over the next 5 years. Jobs are already on offer now and employers are looking for suitably qualified staff who not only have job skills but also personalities required from care workers. Are you looking to get started in a career that is extremely satisfying? Are you someone who likes to help others? This qualification may be used as a pathway for workforce entry as a community services worker providing first point of contact and assisting individuals in meeting their immediate needs.


Employment Opportunities 

  • Community services worker
  • Disability care worker
  • Aged care worker
  • Home and community care worker
Course Requirements

To achieve a Certificate II in Community Services a total of 9 units must be completed including 5 core units and 4 elective units as listed below. The unit CHCVOL001 Be an effective volunteer requires students to participate in at least 20hrs of voluntary work in an organisation with a structured volunteer program.

Core Units

CHCCOM005       Communicate and work in health or community services

CHCCOM001       Provide first point of contact

CHCDIV001         Work with diverse people

HLTWHS001        Participate in workplace health and safety

BSBWOR202       Organise and complete daily work activities

Elective Units

FSKRG09       Use strategies to respond to routine workplace problems

CHCVOL001  Be an effective volunteer

HLTWHS006  Manage personal stressors in the work environment

BSBWOR203  Work effectively with others

Course Duration / Method of Delivery

The Certificate II in Community Services is delivered over 12 months in a face-to-face group based environment with weekly classroom sessions at the school. Learning resources are offered either electronically or paper-based depending on the needs of students and their schools.

Vocational Education and Training in Schools (VETiS) Program

The VETiS program is funded by the Queensland Government to give eligible students funding to complete one Certificate 1 or II level qualification while attending secondary school.

VETiS qualifications can be undertaken in years 10, 11 and 12, and can count towards the Queensland Certificate of Education.

Aurora Training Institute is a Pre-Qualified Supplier under this program for the delivery of this Certificate II qualification.

Every student that completes or discontinues a VET in Schools course must complete a Student Training and Employment Survey within 3 months


There are no fees applicable for this course for eligible students undertaking VETiS training in a school environment

Eligibility Criteria

To be eligible to enrol in the VET in Schools program, you must:

• Currently enrolled in secondary school in either year 10, 11 or 12 and;

• Be a Queensland resident permanently residing in Queensland i.e. an Australia Citizen or permanent resident or a New Zealand citizen

• Not have previously completed or currently be enrolled in a Certificate III level qualification (or higher)*

*Certificate III Qualifications completed at secondary school are not counted

Contact us Today

Call or email us and enrol today!

1300 936 864 or admin@aurora.edu.au

Or fill out the enquiry form on the side and we will contact you.


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