Certificate II in Hospitality


Hospitality is the art and science of making people feel welcome and comfortable. Every country in the world has a hospitality industry and it is a career path where the skills that you learn and a great smile can introduce you to new countries, cultures and people. The Certificate II in Hospitality provides you with the basic practical skills and knowledge to get you started with confidence. Learning about customer service, food and beverage, gaming and accommodation can all help you on your way. There are so many opportunities within this industry that there is never any need to get stuck in one position. Where else can you get that sort of variety?


Employment Opportunities 

  • Bar attendant
  • Front office attendant
  • Café attendant
  • Food and beverage attendant
Course Requirements

To achieve a Certificate II in Hospitality 12 units must be completed including 6 core units and 6 elective units. This qualification also requires students to complete 12 hospitality service periods.

Core Units

BSBWOR203         Work effectively with others

SITHIND002           Source and use information on the hospitality industry

SITHIND003            Use hospitality skills effectively

SITXCCS003           Interact with customers

SITXCOM002           Show social and cultural sensitivity

SITXWHS001           Participate in safe work practices

Elective Units

SITXFSA001                 Use hygienic practices for food safety

SITHFAB001                 Clean and tidy bar areas *

SITHFAB002                 Provide responsible service of alcohol

SITHFAB004                 Prepare and serve non-alcoholic beverages *

SITHFAB005                  Prepare and serve espresso coffee *

SITHFAB007                 Serve food and beverage *

* Prerequisite unit is SITXFSA001 Use hygienic practices in food safety

Course Duration / Method of Delivery

The Certificate II in Hospitality is delivered over 12 months. Training and assessment will be delivered in weekly classroom sessions at the school.

Students will also be required to complete 12 hospitality service periods.

Vocational Education and Training in Schools (VETiS) Program

The VETiS program is funded by the Queensland Government to give eligible students funding to complete one Certificate 1 or II level qualification while attending secondary school.

VETiS qualifications can be undertaken in years 10, 11 and 12, and can count towards the Queensland Certificate of Education.

Aurora Training Institute is a Pre-Qualified Supplier under this program for the delivery of this Certificate II qualification.

Every student that completes or discontinues a VET in Schools course must complete a Student Training and Employment Survey within 3 months


There are no fees applicable for this course for eligible students undertaking VETiS training in a school environment

Eligibility Criteria

To be eligible to enrol in the VET in Schools program, you must:

• Currently enrolled in secondary school in either year 10, 11 or 12 and;

• Be a Queensland resident permanently residing in Queensland i.e. an Australia Citizen or permanent resident or a New Zealand citizen

• Not have previously completed or currently be enrolled in a Certificate III level qualification (or higher)*

*Certificate III Qualifications completed at secondary school are not counted

Contact us Today

Call or email us and enrol today!

1300 936 864 or admin@aurora.edu.au

Or fill out the enquiry form on the side and we will contact you.


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