Certificate II in Tourism


With the world now increasingly mobile, job opportunities catering to a constantly travelling population are growing at a rapid rate. Make a career out of your passion for adventure and vibrant consumer engagement by gaining the skills to land yourself a role in the exciting world of Tourism.

The Certificate II in Tourism provides you with the fundamental skills to start your career in the tourism industry. We introduce you to the industry with all of the basic skills required to work at an entry level position.


Employment Opportunities 

  • Tour operator assistant
  • Assistant in event management
  • Travel agency assistant
  • Tourism sales assistant
Course Requirements

To achieve a Certificate II in Tourism 11 units must be completed including 4 core units and 7 elective units.

Core Units

SITTIND001          Source and use information on the tourism and travel industry

SITXCCS003         Interact with customers

SITXCOM002        Show social and cultural sensitivity

SITXWHS001        Participate in safe work practices

Elective Units

SITTTSL002               Access and interpret product information

SITTTSL005               Sell tourism products and services

SITTTSL007                Process reservations

SITXCCS002               Provide visitor information

BSBCMM201               Communicate in the workplace

BSBWOR203               Work effectively with others

BSBWOR204                Use business technology

Course Duration / Method of Delivery

The Certificate II in Tourism is delivered over 12 months. Training and assessment will be delivered in weekly classroom sessions at the school.

Vocational Education and Training in Schools (VETiS) Program

The VETiS program is funded by the Queensland Government to give eligible students funding to complete one Certificate 1 or II level qualification while attending secondary school.

VETiS qualifications can be undertaken in years 10, 11 and 12, and can count towards the Queensland Certificate of Education.

Aurora Training Institute is a Pre-Qualified Supplier under this program for the delivery of this Certificate II qualification.

Every student that completes or discontinues a VET in Schools course must complete a Student Training and Employment Survey within 3 months


There are no student fees applicable for this course.

Eligibility Criteria

To be eligible to enrol in the VET in Schools program, you must:

• Currently enrolled in secondary school in either year 10, 11 or 12 and;

• Be a Queensland resident permanently residing in Queensland i.e. an Australia Citizen or permanent resident or a New Zealand citizen

• Not have previously completed or currently be enrolled in a Certificate III level qualification (or higher)*

*Certificate III Qualifications completed at secondary school are not counted

Contact us Today

Call or email us and enrol today!

1300 936 864 or admin@aurora.edu.au

Or fill out the enquiry form on the side and we will contact you.


4 + 9 =