Certificate III in Tourism
Gold Coast City is widely acknowledged as Australia’s premier tourist destination! From some of Australia’s best beaches, rainforests and waterways to world class theme parks, sporting venues, convention services, diverse events, cultural activities, hotels and resorts; our tourism assets will provide you with an abundant and diverse range of opportunities to choose your pathway. The tourism industry is an ever changing and exciting industry to work in. Throughout the course you will learn about the different career prospects the tourism industry can offer. This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills. This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers, attractions, cultural and heritage sites and any small tourism business requiring multi-skilled employees.
• Adventure tourism guide
• Attendant or senior ride operator
• Booking agent
• Cellar door salesperson and guide in a winery
• Customer service agent
• Guide and salesperson in an Indigenous cultural centre
• Inbound tour coordinator
• Marine tourism guide or dive tour operator
• Museum attendant
• Operations consultant
• Reservation sales agent
• Sales consultant
• Visitor information
To achieve a Certificate III in Tourism 15 units must be completed including 4 core units and 11 elective units
SITTIND001 Source and use information on the tourism and travel industry
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
SITTTSL002 Access and interpret product information
SITXCCS002 Provide visitor information
SITTTSL005 Sell tourism products and services
SITTTSL007 Process reservations
SIRXSLS001 Sell to the retail customer
BSBITU212 Create and use spreadsheets
BSBIT306 Design and produce business documents
BSBSUS201 Participate in environmentally sustainable work practices
SITXFIN001 Process financial transactions
SITXHRM001 Coach others in job skills
BSBITU312 Create electronic presentations
Course Duration / Method of Delivery
The Certificate III in Tourism is delivered over 12 weeks. In order to provide flexible options, students can choose one of the following delivery options:
• Classroom environment: Suitable for unemployed students. Content is delivered with weekly classroom sessions at the Gold Coast and Toowoomba campuses.
• Flexible delivery: Self-paced learning with one-on-one contact with a trainer
CERTIFICATE 3 GUARANTEE PROGRAM
The Certificate 3 Guarantee program is funded by the Queensland Government to give eligible individuals a government subsidy toward the training costs for a range of Certificate level III qualifications.
Aurora Training Institute is a Pre-Qualified Supplier under this program for the delivery of this Certificate III qualification.
As you can only access the Certificate 3 Guarantee subsidy once, it is important that you consider and compare your training options and ensure they align with your chosen career pathway.
Every student that completes or discontinues a Certificate 3 Guarantee course must complete a Student Training and Employment Survey within 3 months.
Student Contribution Fee
The Student Contribution Fee under the Certificate 3 Guarantee program is $15. This fee represents the total cost to the student to enrol, undertake training and be awarded the qualification.
To be eligible to enrol in the Certificate 3 Guarantee program, you must:
• Be aged 15 years or above and; • Be no longer at school and;
• Be a Queensland resident permanently residing in Queensland i.e. an Australian Citizen or permanent resident or a New Zealand citizen
• Not have previously completed or currently be enrolled in a Certificate III level qualification (or higher)
* Certificate III Qualifications completed at secondary school are not counted
Contact us Today
Call or email us and enrol today!
Or fill out the enquiry form on the side and we will contact you.