Diploma of Hospitality Management


Are you willing to be part of one of the most exciting industries in the world?

If you love people and travel, it’s hard to go past a career in hospitality. You will learn how the hospitality industry operates, how to manage finances and physical assets, manage people and lead teams, implement business and operational plans, develop and monitor staff performance, and how to establish and develop business relationships.

Whether you are currently working in the hospitality industry and want to earn a nationally recognised qualification or you are completely fresh to hospitality, this course will cater to you.

Get proactive and earn a place in the job of your dreams!



Your New Career

Department Supervisor/Manager
Hotel Manager
Restaurant Manager
Club Manager
Kitchen Manager

Elective Streams – students select only one stream from below.


BSBMGT401 Show leadership in the workplace
SITXHRM006 Monitor staff performance
BSBRSK501 Manage risk
BSBMGT516 Facilitate continuous improvement
BSBLDR403 Lead team effectiveness

Restaurant Manager

SITHFAB002 Provide responsible service of alcohol
SITXHRM006 Monitor staff performance
BSBRSK501 Manage risk
SITHFAB004 Prepare and serve non-alcoholic beverages*
SITHFAB005 Prepare and serve espresso coffee*

Club Manager

SITHFAB002 Provide responsible service of alcohol
SITXHRM006 Monitor staff performance
BSBRSK501 Manage risk
SITHFAB003 Operate a bar*^
SITHGAM001 Provide responsible gambling services

Kitchen Manager

SITXFSA002 Participate in safe food handling practices
SITXHRM006 Monitor staff performance
BSBRSK501 Manage risk
SITXINV004 Control stock
SITHKOP007 Design and cost menus


*Prerequisite is SITXFSA001 Use hygienic practices for food safety
^Prerequisite is SITHFAB002 Provide responsible service of alcohol

Course Requirements

To achieve a Diploma of Hospitality Management 28 units must be completed including all 13 core units and 15 elective units.

SITXCCS007 Enhance customer service experiences

SITXMGT002 Establish and conduct business relationships

SITXWHS003 Implement and monitor work health and safety practices

SITXHRM003 Lead and manage people

SITXCOM005 Manage conflict

BSBDIV501 Manage diversity in the workplace

SITXFIN003 Manage finances within a budget

BSBMGT517 Manage operational plan

SITXCCS008 Develop and manage quality customer service practices

SITXMGT001 Monitor work operations

SITXFIN004 Prepare and monitor budgets

SITXGLC001 Research and comply with regulatory requirements

SITXHRM002 Roster staff

SITXFSA001 Use hygienic practices for food safety

SITHIND004 Work effectively in hospitality service

SITEEVT001 Source and use information on the events industry

SITEEVT008 Manage event staging components

SITXFIN002 Interpret financial information

SITXMGT003 Manage projects

BSBWRT401 Write complex documents

SITXHRM004 Recruit, select and induct staff

BSBCMM401 Make a presentation

BSBADM502 Manage meetings


Course Duration / Method of Delivery

This course is delivered over 12 months with a flexible learning approach. Content is delivered online with weekly trainer support sessions at the Gold Coast and Toowoomba campuses.

Payment Method / Cost


Flexible payment options are available.

Click here to learn more about our Diploma offerings.

Please contact Aurora Training Institute for further information.

Entry Requirements

There are no prerequisites for entry into this course. Talk to an Aurora Training Institute representative today and discuss your pathway to this exciting qualification.

Contact us Today

Call or email us and enrol today!

1300 936 864 or admin@aurora.edu.au

Or fill out the enquiry form on the side and we will contact you.


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