SIT20116 – Certificate II in Tourism

12 months

Weekly Classroom Sessions

On-campus/ online

With the world now increasingly mobile, job opportunities catering to a constantly travelling population are growing at a rapid rate. Make a career out of your passion for adventure and vibrant consumer engagement by gaining the skills to land yourself a role in the exciting world of Tourism.

The SIT20116 – Certificate II in Tourism provides you with the fundamental skills to start your career in the tourism industry. We introduce you to the industry with all of the basic skills required to work at an entry level position.


The SIT20116 – Certificate II in Tourism is delivered over 12 months. Training and assessment will be delivered in weekly classroom sessions at the school.


Flexible payment options are available. You may be eligible for Vocational Education and Training in Schools (VETiS) funding. Click here for more information.


To achieve a SIT20116 – Certificate II in Tourism 11 units must be completed including 4 core units and 7 elective units.

Core Units
SITTIND001 Source and use information on the tourism and travel industry
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
Elective Units
SITTTSL002 Access and interpret product information
SITTTSL005 Sell tourism products and services
SITTTSL007 Process reservations
SITXCCS002 Provide visitor information
BSBCMM201 Communicate in the workplace
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology


Tour Operator Assistant


Event Management Assistant

Travel Agency Assistant

Tourism Sales Assistant

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