BSB30120 – Certificate III in Business

Within 12 months

Weekly Classroom Sessions

The world in which we live in is dominated by businesses both big and small. There is a strong argument that in the future, everyone will need to have had a business education as whatever you do in your professional life, the chances are that it will involve some form of business.

From customer service and work, health and safety, to a number of speciality areas including administration, finance, marketing and management, modern businesses are not just about boring paper jobs! Use this BSB30120 – Certificate III in Business to gain knowledge about the engine that drives the world, and then take your skills off the page and put them towards an exciting career!


The BSB30120 – Certificate III in Business is delivered over 6 – 12 months. In order to provide flexible options, students can choose one of the following delivery options:20

  • Classroom environment: Suitable for unemployed students. Content is delivered with weekly classroom sessions at our delivery locations.
  • Flexible delivery: Self-paced learning with one-on-one contact with a trainer


Flexible payment options are available. You may be eligible for the Certificate 3 Guarantee program which is funded by the Queensland Government. Click here for more information.



To achieve a BSB30120 – Certificate III in Business 13 units must be completed.

Core Units:

BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication

Elective Units:


BSBTEC302 Design and produce spreadsheets
BSBWRT311 Write simple documents
BSBPEF301 Organise personal work priorities
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
BSBOPS303 Organise schedules
BSBINS302 Organise workplace information



Customer Service Adviser


Data Entry Operator


Payroll Officer

Want to find out more?