CHC32015 – Certificate III in Community Services

Within 12 months

Weekly Classroom Sessions

With the expected employment growth in community services over the next 5 years, there has never been a more important time to consider a career in this sector.

Do you enjoy helping others? Do you gain satisfaction out of making a positive difference in your community?

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.


This course is delivered over 6 – 12 months.

In order to provide flexible options, students can choose one of the following delivery options:

  • Classroom environment: Suitable for unemployed students. Content is delivered with weekly classroom sessions.
  • Flexible delivery: Self-paced learning with one-on-one contact with one of our qualified trainers.

Whilst there is no mandatory work placement for this course it is strongly recommended that participants are exposed to community services environments.


Flexible payment options are available. You may be eligible for the Certificate 3 Guarantee program which is funded by the Queensland Government. Click here for more information.


To achieve a CHC32015 – Certificate III in Community Services 12 units must be completed including 5 core units and 7 elective units.

Core Units
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS006 Manage personal stressors in the work environment
HLTWHS002 Follow safe work practices for direct client care
Elective Units
CHCADV001 Facilitate the interests and rights of clients
CHCLEG001 Work legally and ethically
CHCDIS003 Support community participation social inclusion
CHCCCS015 Provide individualised support
CHCCOM001 Provide first point of contact
CHCDIS007 Facilitate the empowerment of people with a disability
BSBWOR301 Organise personal work priorities and development



Community Worker

Neighbourhood Care Worker

Support Worker

Community Care Worker

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