SIT30116 – Certificate III in Tourism

Within 12 months

Weekly Classroom Sessions

Gold Coast City is widely acknowledged as Australia’s premier tourist destination! From some of Australia’s best beaches, rain-forests and waterways to world class theme parks, sporting venues, hotels and resorts; our tourism assets will provide you with an abundant and diverse range of opportunities to choose your pathway.

The tourism industry is an ever changing and exciting industry to work in. Throughout the course you will learn about the different career prospects the tourism industry can offer. This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills.

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers, attractions, cultural and heritage sites and any small tourism business requiring multi-skilled employees.


The SIT30116 – Certificate III in Tourism is delivered over 6 – 12 months. In order to provide flexible options, students can choose one of the following delivery options:
• Classroom environment: Suitable for unemployed students. Content is delivered with weekly classroom sessions at our delivery locations.
• Flexible delivery: Self-paced learning with one-on-one contact with a trainer


Flexible payment options are available. You may be eligible for the Certificate 3 Guarantee program which is funded by the Queensland Government. Click here for more information.


To achieve a SIT30116 – Certificate III in Tourism 15 units must be completed including 4 core units and 11 elective units.

Core Units
SITTIND001 Source and use information on the tourism and travel industry
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
Elective Units
SITTTSL002 Access and interpret product information
SITXCCS002 Provide visitor information
SITTTSL005 Sell tourism products and services
SITTTSL007 Process reservations
SIRXSLS001 Sell to the retail customer
BSBITU212 Create and use spreadsheets
BSBITU306 Design and produce business documents
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR203 Work effectively with others
SITXHRM001 Coach others in job skills
BSBITU312 Create electronic presentations



Booking Agent

Senior Ride Operator

Adventure Tourism Guide

Reservation Sales Agent

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